Refund policy
30-Day Money Back Guarantee
We stand behind Valor Performance. If you're not satisfied, you have 30 days from the date you receive your order to request a return.
To be eligible for a return:
- Item must be unused and in its original packaging
- You'll need your receipt or order confirmation email
To start a return, email us at support@takevalor.com. Do not send items back without contacting us first — unrequested returns will not be accepted. If your return is accepted, send your item to:
Valor Performance 1200 Clinton St, Suite 21 Nashville, TN 37203
Damages and Issues
Inspect your order when it arrives. If anything is defective, damaged, or incorrect, contact us immediately at support@takevalor.com and we'll make it right.
Non-Returnable Items
Opened supplements cannot be returned. Sale items and gift cards are final sale.
Exchanges
We don't process direct exchanges. Return your item and place a new order once the return is accepted.
Refunds
Once we receive and inspect your return we'll notify you of approval. Approved refunds are processed to your original payment method within 10 business days. If 15 business days have passed since approval and you haven't received your refund, contact us at support@takevalor.com.